Click one of the page links below to get help for the license platform you purchased from.

Customers before Mid 2023 are likely Gumroad users.
Search your email for the product receipt (ie “kit maker”) if you are unsure of the platform.

A few common Gumroad questions:

1Registration window showing up out of nowhere, after successfully registering in the past?
Visit this page for information on this fix!
2"Check Internet" message appearing?
Make sure you are up to date with the latest version of Kit Maker or Preset Maker. Make sure you are not being blocked by a VPN or Firewall. If you still have the issue, message us here.
3Transferred to new computer and need a new license?
Visit this page and use the form at the bottom. We can get you a new license.
4Getting "Invalid License" message when this should not happen?
Use this form at the bottom of the page. Let us know and we will fix it for you!

General License Help

1Need help finding your license?
Visit this page for information.
2Need Help Entering Registration Number?
Visit this page for information.
3Need help updating the app?
Visit this page for information.