Found a bug? Send it to me in two steps.
The app gathers everything I need into one file. You tell me what happened, then email me that file.
Don’t see Submit a Bug in the menu? Update to the latest Kit Maker or Preset Maker first.
STEP 1
Tell me what happened
Right-click the logo in Kit Maker or Preset Maker and choose Submit a Bug.
Fill in the fields, then click .
Bonus
You can run a pack that had an issue again and have the app record more details. This is the most useful thing you can send me.
STEP 2
Attach the file and hit Send
- An email opens, addressed to me, with your notes already in it.
- A file with Support-ATTACH-ME in its name appears on your Desktop.
Drag that file into the email and send it.
That’s it!
No email opened?
Some computers don’t have an email app set up, so the draft never appears, but the file is still available on your Desktop.
Send it from whatever you use for email (Gmail in a browser works fine) to my email address.
Add a line about what happened. If the file is too big to attach, upload it to Google Drive, Dropbox or WeTransfer.
Not a bug? License, install and other questions go through the help form.
Go to the help formThe file holds the app’s logs, your settings, and your reports from the last week. Your samples are never included.